Update: Laptop disaster in France

Just a quick update, as many of my readers have pointed out I have left a cliffhanger in one of my previous posts. Many of you may recall my panicked post "Laptop Disaster in France" in which I detailed the latest catastrophe I've had to deal with...

While staying with the Italians, I was ready to give up hope of ever being reimbursed for my damaged computer. The guy who fell on me was hanging up or simply not answering my calls. Cetina recommended contacting his insurance company directly... Come to think of it, he had mentioned the name of his insurance company.... Hmmm, interesting idea, but I expected nothing to come of it!

With Cetina's help, I penned an impassioned letter in French, detailing not only the monetary damage, but the emotional and psychological damage of having such a traumatic event befall both me and my computer. She told me to milk it for all it was worth. With the letter, I enclosed my repair bill and the receipt for my laptop.

I never expected to hear from them, but imagine my surprise today to open my mailbox and find a check from the insurance company for (you guessed it) 779 euros!!!

A triumph against what I thought were unbeatable odds, and a tremendous boost in morale!

Truly, I am in debt to the Italians for their help... it seems as though they were placed in my life for a reason... to straighten things out for me (my apartment woes, my computer repair fees, furnishing my new apartment, and raising my spirits with a fantastic trip to Andorra. Without them, I shudder to imagine where I'd be.

Laptop disaster in France

Those who know me are fully aware of my most prized possession, my MacBook Pro laptop. My most important equipment as a graphic designer, artist, and photographer, not to mention my sole means of communication with my family, friends and fiancé in the USA.  Equipped with the latest design software, webcam, and all of my artwork, this sleek aluminum cased machine is my baby. Even after vigilant care, my worst computer nightmare has occurred.  

After a brief trip to Toulouse, where I ended up signing a work contract, I headed back to the train station for the all-day trip back to Metz.  

I was about to head to my platform when I happened upon an older, rather overweight gentleman laying on the ground at the base of the escalator. Others walked briskly by, as if he was invisible. 

"Vous avez besoin d'aide, Monsieur?" I asked. 

He replied that he could not stand up.  Without a second thought I offered my hand, not realizing the degree to which the man had lost his equilibrium. He struggled to his feet, wavered for a moment, and then collapsed to the ground, taking me down with him.  His weight was enough to crack my back, but what concerned me the most was not my well-being, but that of my laptop, which had just been crushed on the floor beneath the both of us.  

A passer by helped stand him up, and I immediately opened my bag to inspect my precious MacBook Pro.  The screen had been shattered.

I promptly burst into tears and told the man how costly the repairs would be, and asked him if he would help with the cost. 

He seemed panicked by my words. "Listen, I'm sorry, but I have no money, and really, you were under no obligation to help me up. That was your choice" he replied. "I'm really sorry, but I have a train to catch, I have to go." 

I followed him, my voice raising, my French becoming more and more riddled with mistakes. "But you can't do this to me, Monsieur!" I cried. "You broke my computer, and now you're not taking responsibility!" Instead of using the formal 'vous' to address him, I called him 'tu.' My French typically goes down the toilet when I'm panicked or upset.

Passers-by stared, and paused to watch the scene unfold. My tearful theatrics worked; a security guard approached us and asked what the problem was. I explained what happened, and the security guard addressed the man. 

"Your insurance should pay for this accident, Monsieur." he said authoritatively. You need to give this Mademoiselle your phone number, address, and insurance name so that she can be reimbursed." 

Maurice, as I learned he was called, begrudgingly attempted to scribble his information on a piece of paper. It was complete illegible. The security guard had to write it for him.  The more I examined Maurice, the more confused he seemed, and he swayed, as if on the verge of falling again.  Could he have been drunk?

I took his information, praying that he hadn't lied about his phone number. There was nothing more I could do, since I was about to miss my train.

Back in Metz, I found out the cost of repairing my computer screen: 779 Euros! For my fellow Americans, that equates to $1,080.78. Roughly HALF the cost of my computer! Luckily the information, art, and photos were still intact.

The repairman told me that I would have to pay the bill myself, then turn the bill in to the insurance company for eventual reimbursement. This type of disaster was definitely NOT in my budget, and took a significant piece of my already dwindling savings. 

After paying the bill, I phoned Maurice. Several times. No answer. Big surprise.

I must be a magnet for catastrophe.